Shipping & Returns
How orders are shipped, and what to do if something is not right.
Last updated: 2026-10-14
Shipping methods
We ship worldwide by international express courier (DHL, FedEx, UPS or similar) for small and medium orders, and by air or sea freight for larger shipments. The method is chosen for the best balance of cost and transit time for your destination.
Lead time
Most fast-moving parts are in stock and ship within 1-3 days for small and medium orders. Larger or made-to-order quantities are confirmed at quotation. Transit time depends on destination and the chosen method.
Tracking
We provide a tracking number once your order ships. Tell us your destination and we will quote FOB or CIF and advise the expected transit time.
Customs, duties and taxes
Import duties and taxes, if any, are the buyer's responsibility and are not included in our prices unless expressly agreed. We provide the commercial invoice and packing list needed for customs clearance.
Returns
If a part does not match the description or arrives damaged, contact us within 14 days of receipt with photographs and the order reference. We will replace the item or refund the value of the part, at our option. Returned goods must be in their original condition; return shipping for correctly supplied items is the buyer's responsibility unless we agree otherwise.
Questions
For any shipping question, email [email protected] or message us on WhatsApp.